Privacy Policy

This policy applies to Pulix (referred to as “we”, “our” or “us”), which supplies professional cleaning, hygiene and facility products and related services in Switzerland. If you contact us, request a quote, or become a customer, we act as the “data controller” for the personal data we process.

To exercise privacy rights or ask questions, email us at info@pulix.ch.

We may collect the following categories of personal data:

• Contact information (name, job title, business email, phone number).
• Company details (company name, location, sector, number of sites).
• Operational needs (products you use today, consumption volume, delivery cadence, areas that need improvement).
• Usage data (how you browse our site, which pages are viewed, technical logs). This may be collected via cookies/analytics. See the Cookie Policy for details.

• To respond to inquiries, provide quotes, prepare audits and product proposals.
• To deliver products and services, manage logistics and invoicing for you or your company.
• To improve and secure our website, pricing, catalog and services.
• To send relevant operational communications (for example: delivery timing, documentation, compliance updates).

We do not sell, rent, or trade your personal data to third parties for their own marketing.

We only process personal data when we have a valid legal basis. Typical legal bases include:

• Contract / pre-contract (e.g. you request a quote, we prepare it).
• Legitimate interest (e.g. improving logistics or preventing fraud).
• Consent (e.g. certain analytics or marketing communications).
• Legal duty (e.g. retention for tax/accounting compliance).

We keep personal data only as long as needed for the purpose it was collected (for example: handling your request, fulfilling a service, or for required accounting retention). After that, we either delete or anonymize it.

Depending on your location (including under GDPR), you may have the right to:

• Access the data we have about you.
• Correct inaccurate information.
• Request deletion of your personal data where applicable.
• Object or restrict certain processing.
• Request a copy (portability) in a usable format.

To exercise these rights, email us at info@pulix.ch. We may need to verify your identity before fulfilling requests.

We primarily operate in Switzerland. If we use service providers (for example: hosting, analytics, logistics, invoicing) in other countries, we take reasonable steps to ensure appropriate protections are in place (such as contractual safeguards / equivalent protections required by law).

If you have a privacy question, concern or complaint, please contact: